Refund policy
Refund Policy
All sales of original paintings are final. Due to the unique, one-of-a-kind nature of original artwork, we do not accept returns or offer refunds once a purchase is completed.
Damaged Items
If your painting arrives damaged during shipping, please contact us within 3 days of delivery with photos of the damage and original packaging. We will work with you to file a claim with the shipping carrier and find an appropriate resolution.
Please contact: info@fleurincolour.com.au
Questions Before Purchase
We encourage you to reach out with any questions about a painting before purchasing. We're happy to provide additional photos, dimensions, or details to help you make a confident decision. Please be aware that colours may vary slightly from how they appear on your screen.